Contact Euro Pharma Care

Need help with a medicine product, online order or Schengen delivery question? Choose one of the available contact options below and send us the relevant details so Euro Pharma Care customer support can assist you.

For common questions about our products, ordering, payment methods and delivery, please visit our FAQ page.

Clear communicationStraightforward answers to your questions

Order enquiriesPlease include your order reference where available

Send us a message

Please let us know what you need help with and provide any relevant product or order details. Your message will be sent to contact@europharmacare.com.

We only use the information you send here to answer your question. You will not be added to a mailing list. Find more information in our privacy notice.

For medical advice about suitability, dosing, interactions or side effects, speak with a qualified healthcare professional.

Clear communicationStraightforward answers to product and order questions

Product & order helpSupport for medicine catalogue, order and delivery enquiries

Schengen deliveryInformation for supported Schengen destinations

FAQ supportAnswers to common ordering and delivery questions

Common questions

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Where does Euro Pharma Care deliver?

Euro Pharma Care delivers medicines to various countries within the Schengen Area. Depending on your specific destination, delivery may not be available. Please check the delivery information on the product pages. If you would like to know more about delivery to one of the Schengen Area countries, please contact us.

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How can I know if a product is in stock?

Current product availability is displayed on the product pages and product cards on our website. Products that are not currently available for purchase will be clearly marked as such.

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What payment methods can I use?

Cryptocurrency and Pay on WhatsApp are available at checkout on the website. Cryptocurrency payment instructions will be made available after your order and stock has been confirmed. Pay on WhatsApp will ask for your payment within the chat after your order has been reviewed. The other methods, iDEAL, Bancontact and bank transfer require you to contact customer support through WhatsApp or the contact form on the website.

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STILL NEED HELP?Send us your questionTell customer support what you would like to know and include any relevant product or order details.